About Us
Our Story
Led by Leanne, our Auckland-based team brings specialist skills across ledger collection, admin support and property management so your invoices get paid, your files stay tidy and your tenants feel respected.
We are the Credit Control On Call & Admin On Call team providing tailored solutions that help your business thrive, with specialist expertise in credit management, administration support, and effective property management.
Founded in 2007 by Leanne Powley, our business was built on real-world experience and a simple belief: that people deserve clear communication, reliable follow-through, and support that fits their needs. Over the past 18+ years, we’ve grown into a trusted name across Auckland and the Waikato known for our no-fuss, personal approach.
Today, our team supports Auckland businesses with ledger collection, debt collection, and rental property management, alongside flexible office support through Admin On Call. Whether we’re working onsite with your staff or offsite as your extra pair of hands, we tailor action plans and follow-ups to fit how you work, so you can stay focused on day-to-day success.
We deal with both commercial and domestic sectors every day, so we understand what’s needed to get results. Whether you’re chasing overdue invoices, managing tenant debt, or need admin support to lighten the load, our team brings experience, empathy, and efficiency to every task.
Our Vision
To be the trusted partner businesses and property professionals turn to for reliable, personalised support — helping them succeed with confidence, clarity, and peace of mind.
Our Mission
We’re here to take the pressure off.
Through clear communication, practical solutions, and a friendly, no-nonsense approach, we deliver expert credit control, admin support, and property management services that work.
We do business the personal way — building lasting relationships and real results for every client.