Questions? Call us today! 09 296 1333 
CREDIT control on call logo
Accounts Receivable, Debt Collection 
Personalised Property Management
admin on call logo
Offsite & Onsite Office Requirements
About Us/Customer Feedback

Commitment to Achieving Results

Call us today!

Two Teams, One Goal

We are the Credit Control On Call and Admin On Call team, providing tailored solutions in a range of areas that help your business to thrive and effective Property Management.

Dealing with both the commercial and domestic sectors every day, our teams understand the requirements needed to get results for you.

Meet the owner

Established in 2007, our teams are driven by owner-operator Leanne Powley.

Leanne has a strong background in sales, administration and marketing.  She knows how to get things done, while still maintaining the relationships within your team and with your clients. She has also been managing rental properties since 2006, and this side of the business has grown from strength to strength.

Leanne understands the important balance between communication and results, and she drives these essential qualities through the Credit Control On Call and Admin On Call teams.
Great reputation owner-operator Leanne Powley

Please contact our Auckland office for any further enquiries

Our Core Values

Leanne has surrounded herself with a team that upholds the same ethical values and dedication that promotes success for our clients and their business. 

We collectively follow these core values:
  • Honesty – with you and your clients
  • Confidentiality – of your business and your clients
  • Commitment – to work closely with each client to understand exactly what they need, following that through to completion
  • Friendly and positive attitude – extended to you and your clients
  • Communication – regular contact with you and/or your clients, so everyone is fully aware. All liaisons to or from your clients will be fed back accordingly

Taking an Honest and Open Approach

The Credit Control On Call team focuses on ledger collection, debt collection and property management. These services handle people and processes to ensure a strong cash flow and stress-free business dealings for you.

Admin On Call focuses on your business, providing cost effective solutions to fit your business needs.

While these services may differ, they are united by their great reputation for achieving the very best for our clients. From bad debts to perfect tenants and tailored business systems, we will guide you towards a positive outcome.

Explore our services sections to learn more.

Feedback

Merry Christmas Adele.
Best wishes from Don and I
Thank you so much for all your good work this past year.
You are much appreciated
Gayleen

THANKS LEANNE For another year of excellent service. 
I hope you and your family have a safe and Happy Christmas and New year 
Kind Regards
Graeme

Kia ora Leanne,
Thanks for the best ever services you have provided to my family and me. I will really miss that place, it was really nice and quiet. Hope to see in the near future.
Regards 
Ravinesh Singh

Great job on getting the new tenants in on time, I’ve told Adele she is amazing in communication. 
Candy 

Dear Adele
We just wanted to say how much we appreciate you and all the hard work you have put into both places for us. 
We both want to thank you so much for everything, for the garden planting and for always going the extra mile 
Don and Gayleen

Thank you to yourself and your team for the kind and professional service you have provided over the last year. We appreciate the help you’ve given us along the way as we transitioned into tenancy with a property management group. 
Lauren & Lewis 

Leanne has recovered money owing to us and the service and level of professionalism has always been extremely high. We were kept fully informed at all times.
Would certainly recommend Credit Control on Call & Admin on Call and the team if you require any collection services
Rav Singh

Credit Control have managed our property in Clarks Beach for 2 years now - and they are just brilliant.
Communication has always been very prompt, detailed with appropriate information and timeframes required (both by phone & via email). They inspect the property regularly & supply a report ASAP afterwards which is always extremely detailed (with photo's) and helpful for me as a landlord to be kept up to date with my property.
Monthly statements come through promptly and the additional emails about the rental market are much appreciated. Rent reviews have also been conducted efficiently & timely.
I have no hesitation in recommending the Credit Control team to anyone - they are great!
Hope Duffy

Thankyou so so much for everything Leanne , we’re gonna miss you looking after us so we’ll πŸ’•
Coral

We really appreciate all your efforts and understanding and for letting us staying in this house for over 6years though all the ups and down.
We will never forget this is where we started our little family with our twins and we made lots of memories.
Hana

Perfect with a CAPITAL P
I have enjoyed your service my experience you provided excellent service. 
Thank you again.
Apii

Thank you all for putting in much effort in getting the right Tenants for my house. I really appreciate this!
Thanks again
Tyler

Thanks 😊 you are the best Rental Agent we have. 
John

I would love to thankyou for allowing us the property and all being such a lovely team to deal with. I would have loved to remain with your agency sadly with no current available listings this was not to be.
Many thanks,
Georgia

Thank you so much for having us as your tenants our favourite team Credit Control On Call.
Denise

Thanks Ladies you do an awesome job. 
Joy And the boys at number 2

Thanks for all you for your amazing work.
Regards Brenda and Shanon

Thank you so much for having us these past few years. Your team always looked after us and made sure anything that needed repair was done quickly. We have loved this home and enjoyed our stay. We wish you and your team all the best!

Thank you for the Christmas wishes. I would like to take this opportunity to thank you and the team for your support and good work this year.
Best wishes 
Regards
Ash

When we have issues quick response to get fixed. Great communication monthly updates and notification. Haven't had the best experience with past property managers. Even though the property was clean and inside the house . But glad to have these lady's so friendly and professional.

Great work Leanne, thanks. 

The whole team are great. I appreciate how professional and quickly they respond to any issues or maintenance big or small needed at the property. Thank you Leanne.

Hi Lisa,
** have paid and thank you also for dealing with ** and ** from **.
Your handling and replies to them were very professional.
Stay Safe,
MAXINE

Signed up Leanne as Property Manager for our new rental earlier in the year. No regrets - Leanne is professional, proactive and we have been able to just sit back and let her handle everything which has been really great.

Leanne has been such a huge help in making our shifting experience a smooth and easy transition for my little family and I. She is always there when we txt or call and any maintenance needed is never too far behind. Awesome Team of people at Credit Control on call. Would highly recommend. :)
Coral

We have had excellent service from Credit Control on Call. They have managed our property for 8 years. They are always cheerful and friendly They do a thorough job inspecting our property and keeping us informed and doing all the accounts. They also carry though if tenants are causing any difficulties. They take care of everything for us. Highly recommended. I would definitely use them again if I had another property.
Gayleen

Great Property Managers, Always On Top of Getting Things Repaired, And Quick to Notify of Any Tenancy Issues.

Hey CCOC Team, I have decided to sell Rutland Street so this is just a little something to say thank you so much for the service you have provided for me over the years. I am sure you will miss having to sit in traffic and find parking to do these inspections, but all things must end. Don’t let Leanne drink all the wine. Warmest regards, Lee

Hey Leanne,
Thanks for sending this through and thank you again for all your help during our tenancy.
Jens

We are most grateful for our time here and thank you for your services.
Respectfully yours,
Cody 

Being property manager they are always quick to respond to our requests. 

Thank you for carrying out a thorough inspection with lots of pictures. A+ job.
Ash

We have been very happy at Airfield over the past 8 months and want to thank you and your team for taking excellent care of us and the property.
Regards Adam 

I would like to thank you for all the time we spent in the house, and also I would like to thank Dianna for trusting us all this time. If we were in New Zealand we would be still there, because we felt very good and comfortable there. Unfortunately covid changed plans. 
Best regards, 
Sebastian 


Dear Adele and Loren
Thank you for looking after us so well during our time at Greig Place.  It has been a pleasure working with you both.
Thanks Again
Robert & Maxine

We were using another company to hand our debt control onto and found it was time for change - we signed up with Credit Control on Call and havent looked back. Leanne and her team are fantastic, we are so glad we made the change..
Carolyn Payne

All fixed now. Thanks Credit Control On Call, you're awesome!
Karen

Thanks you so much for your referral, I really do appreciate the support.
Regards
Claire

Anini and I would like to personally thank you!! You have been amazing throughout our time here and so easy to deal with from day one. We appreciate the leanacy you showed when times got a little difficult for us financially. 

Again, Thank you Adele.

Thanks Leanne, you guys rock!
Cheers
Helen

Appreciate the communications, you have been amazing, much appreciated. 
Thanks,
Andrew 

Great advice again Ladies! Thanks for keeping us so well informed - we really appreciate it. So pleased you are our Property Managers!
Stay safe, take care,
Kind Regards,
Linlee 

Hi Leanna and Adele
Thank you both very much for being awesome property managers. 
Rose and James 

Hi thank you for your time showing us around today. You've been such a help, and we've appreciated all the work you've set out to achieve for us. We've also appreciated your warmth, the very first property manager we've met that has gone the extra mile, so thank you. 

Heya 
Well first week down and it's been awesome lol 
A huge thank you very much for helping us with this our little home we love it !!!  

We understand that it's the Owner decision to change of property management company, we respect the owner's choice and wish your team all the best.
Thank you again for your professionalism and kindness throughout this process.
Best regards,
Cheree

Feedback

Thank you again for the good work that you and your team put in day in to keep us stress free😊

Thanks Leanne, I can't recommend you highly enough. I just cried. Such a relief I think and a big thanks to Neville. 

Thanks very much for your good services and follow up during the years.
Best Regards
Richard, May and Ann

Thank you for all your efforts & attention to detail throughout the year.
Mark

I just wanted to pass on my sincere thanks to you and Lisa, for supporting our little business when we really needed it.

Lisa stepped in picked up the role and identified a range of things that weren’t correct and some accounting issues.

She was a rock, when there was so much going on and then she has now trained our new Office Manager.

Its great having someone else, in our broader that can step in if the need be.

Thanks Lisa! You are a star!
Kind regards,
Sarah 

Kia ora Leanne,
Thanks for the update. 
You are an amazing person who takes care of their clients so passionately, I really appreciate that. See you soon. 
Sincerely
Ravinesh

Once again thank you Leanne for your expertise & thorough work ethic. 
#2 has sailed through another year of your magnificence.
All the best to you & family  a Very Merry πŸ₯‚ Christmas & a prosperous New Year.
Mark Robbins 

Hi Adele 
Thanks for finding awesome tenants for us. Yes please go head with the maintenance.
Regards
May

I highly recommend Leanne and her team, we have been using them for many years and find them very professional and fast acting with debt collection. I recomend them to everyone
Thanks alot team
Julie Dhanaser

Credit Control are always responsive to requests for information. They provide regular feedback and updates for us.
Michael Burt

Staff and management are friendly and very easy with deal with. They are caring and passionate about what they do.
Build Me

We have really enjoyed living here and would have loved to stay longer, but unfortunately our family has outgrown it! 
Thank you for being such lovely property managers! We have really enjoyed our chats with Loren when she has come to do inspections. 
Warm regards,
Pierre and Leeann 

Thank you so much Leanne for having us as tenants, it was a pleasure knowing you and the lovely team for the past 2 and a half years. 
Regards
Susana and family

It’s so nice to have a great tenant & equally great property managers!!
Thanks
Hope 

Thank you guys all for everything. Am going to miss Hills Rd. 
Thank you
Gina

You guys have been great to work with and we wish you all the best for the future. Please pass on a thanks to the owners as we have had a great few years at this property and have made so many memories in their beautiful house.
Kind regards
Chris

Hi Ladies,
As always, thanks for looking after our property.
Cheers Paul and Tanya 

Hi Adele, thanks for the report and all the photos, plus the meth check report. It’s all excellent, so thorough I just love getting the photos. Thank you for your professionalism, appreciate it so much.
Andrea

Many thanks for you and your team for everything.
Regards 
Delight and Belinda 

Once again Leanne 
Thank you for a sterling effort this year with all the drama of Covid-19 & tenants.

Thank you and much appreciated for your great service upon me and my family.

You are an amazing lady and you do such a cool job with the house, thanks so much for that, and to the cleaners too. We so appreciate you. You have a great antenna, a bull**** meter, and you aren't afraid to tell people how it is. I love that about you. lol.
Cheers
Joy

Hi, Leanne, we are happy to get this new tenant so fast. Thanks for your great help.

Thanks Leanne! 
Great stuff :-)

We have worked with Leanne and her team for over 10 years on a number of projects. Leanne is the most organized, onto it person I have ever met! Would not hesitate to recommend the "On Call" team. Thanks for your help.
Judi

Thanks for doing such a great job Leanne, you and your team, really appreciate it.
Must be hard for you all in lockdown, its been a while. Hopefully you will be in Level 3 shortly.
Take care
Joy

We have been using Credit Control On Call's property management services since 2013 and recommended them to friends. The team are highly efficient and take away the stress of managing a property yourself. We should have engaged them the day we bought the property!
Chris

Leanne and her team do a great job. Very professional, efficient and great communicators. Doug 

Shane and I both use Leanne’s Company to look after our apartments and they do an excellent job.  I’m sure that Leanne will be able to also look after your unit and find a Tenant for it.
Kind Regards
Graeme 

We find them to be friendly and helpful. .Their attention to detail and professional approach mean we do not have to worry about our property.
Ron

These lovely ladies gave my kids and I a house when we were in need and I struggled sometimes to catch up with rent but they gave me time to catch up and they’re so patient too. They are always there to rescue when something at home needed to be fixed, just a text/call away and their on their way. Awesome team and really great communication.
Susana

Wow - you ladies are on to it! Thankyou!
Cheers,
Linlee.

Thank you so much for being awesome landlords and getting things fixed as soon as possible i have friends who have terrible experiences. 

Hi Adele, just a heads-up that we have decided to sell the property. Thank you for responding so positively to my enquiry. I will pass your details on if ever someone is looking for a property manager. Carina

To Leanne and Team
Thank you for being the most fantastic property management team.  Appreciate your professionalism.
We couldn't have invested in a better team.
Thank you!
Alli, Andrew & Anne

Hi Lisa
Awesome correspondence with ***.
I'm liking your vibe.
Maxine

Good evening 
I would like to thank Adele and yourself for your professional service since 2013 
Regards
Baz


Thanks for that. And thank you for being an amazing property manager! It has been a pleasure working with you and Leanne.
Thanks
Maxine


Oh and thank you very much for your time and updates!!! Trust me, if it wasn’t for you sending me updates everyday it would have totally slipped my mind!! Your definitely different from the rest and that’s in a good way! Keep doing what your doing! Your awesome at your job 😊

Hi Leanne,
Thank you so much. You are great. That helps a lot. 
Janet

Thanks for the talk this morning and you guys do a great job thank you.
Regards, Paul

Hi Leanne
You guys are amazing and I am constantly telling people about you. Thanks so much for what you do.
Cheers
Helen

That's great news Leanne.
Well done to your team.
Ash

Can personally vouch for this efficient team if you need help with your business credit control or rental property management- support small business & local 😊
Donna

You have done an awesome job and i will keep my eyes and ears open if there is any job.
Many thanks
Regards 
Boni Chan

Again, Thank you Adele.

Thanks Leanne, you guys rock!
Cheers
Helen

Hi 
Sounds like a real mission, luckily we have an awesome property manager :)


Hi Adele
Thanks for your continued great work – I have been referring lots of people to you recently.
Cheers… Marg

Brilliant!
Thanks again. Usual great service. Appreciated.
Regards
David

Hi Leanne,
Darren and I would like to thank you for managing our property in Totara Heights.
Hopefully, all will go well with the sale of our house, but if not we will keep you in mind for future Property Management.
Kind regards
Helen (and Darren) Lintern

You're an absolute star - Thank you :)

Share by: